Refund policy

 

Returns – Pre-Owned & Vintage Items

All items are pre-owned or vintage and may show normal signs of wear.

Returns we will , must be requested within 48 hours of delivery.

Please enquire about an exchange or store credit at sales@capetownvintage.com

To be eligible for a return:

  • Item must be unworn and in the same condition received

  • Return must be approved before sending

  • Return shipping is the customer’s responsibility

Refunds will be issued once the item is received and inspected.

Payment processing fees are non-refundable and will be deducted from the refund.

Returns are not accepted for:

  • Fit or sizing issues

  • Minor wear consistent with a pre-owned item

 

If an item is incorrect or significantly different from the description, please contact us within 48 hours and we will arrange a return.